While we strive to ensure timely and secure delivery of all orders, please note that once the package is handed over to the shipping carrier, we cannot be held responsible for any delays, loss, damage, or theft that may occur during transit.
Additionally, once the package is transferred to the local courier for delivery in the recipient’s area, our responsibility for the parcel ceases. We work with reputable shipping partners to minimize such occurrences, but factors beyond our control, such as weather conditions, customs clearance, or unforeseen circumstances, may affect delivery times and conditions. Please be aware that any customs fees incurred are the responsibility of the recipient.
In the event that a package is lost or returned due to customs issues, we regret to inform you that we cannot offer refunds. By placing an order with us, you acknowledge and accept these shipping terms and conditions.