Order still processing - The Fiat Standard

The Fiat Standard

Order still processing

Posted by Salvador on November 24, 2021 at 04:36

Ordered fiat standard back in July, says the order is still processing. Does anyone know where I can go to get this corrected? Thanks! My apologies if this is the wrong place to ask.

Marko replied 2 years, 11 months ago 11 Members · 20 Replies
20 Replies

Jared

Member
November 24, 2021 at 16:58

I just ordered the Fiat Standard a week ago, and it says it’s still processing. There’s no customer service contact on the website. I will wait until my book is delivered before subscribing to any of his other services. I’d advise everyone else to do the same.
- Jared
  
  Member
  November 30, 2021 at 21:52
  
  I received the book today. Thank you for your quick response. I’m looking forward to reading it.
  - btcpavao
    
    Administrator
    December 1, 2021 at 08:45
    
    Glad to hear it, enjoy reading!
    - Pascal
      
      Member
      December 1, 2021 at 17:19
      
      I have the same problem, ordered weeks ago and still processing.
      
      Further, I ordered the hard copy book. Is a digital version included in this package?
      - btcpavao
        
        Administrator
        December 2, 2021 at 08:19
        
        DM’d you!
    - Narroz
      
      Member
      December 8, 2021 at 05:42
      
      I have the same problem order still processing, but its with the 1 year membership.
      
      can you help me with that?
      - btcpavao
        
        Administrator
        December 8, 2021 at 08:38
        
        Updated!
V

Member
November 25, 2021 at 11:12

Pre-ordered mine Aug. 11 and it says it’s still processing ???
btcpavao

Administrator
November 25, 2021 at 17:20

Hey @DeRothschild and @vgt , your orders are updated – apologies for this, we’ve had technical issues with payment processor. Could I please bother you to send me your phone numbers to pavao@hey.com, because some delivery services require it?

Best,

Pavao
- Wityanant
  
  Member
  December 8, 2021 at 08:27
  
  Hi @pavao
  I have the same problem, pre-ordered since october but it’s still processing.
  is there anything wrong?
  Thank you.
  - btcpavao
    
    Administrator
    December 8, 2021 at 08:41
    
    Nothing wrong, changed it now manually – we’ll investigate with our payment processor on why this status isn’t updating automatically.
    - Wityanant
      
      Member
      December 8, 2021 at 08:51
      
      Thank you @pavao
      and the book is sending, right?
      - btcpavao
        
        Administrator
        December 8, 2021 at 08:57
        
        Yes, apologies for the delay – a lot of complications with the whole supply & distribution chain. There is around 50 books pre-ordered to Thailand, we’ll most likely ship that batch by the end of this week, so you’ll get tracking info via email when book gets on the airmail.
        
        Wityanant
        
        Member
        December 8, 2021 at 08:59
        
        Thank you very much for your information @pavao 👍
- Chris
  
  Member
  January 6, 2022 at 19:20
  
  Hi @pavao
  
  Hope you’re doing well. Please could you check my order too, it’s still down as processing since 30th Dec. Should I have anything in the “My Membership” section of the website?
  
  Thanks
  
  Chris
  - btcpavao
    
    Administrator
    January 7, 2022 at 08:05
    
    Hey @chris.knott
    
    Checked your membership & fixed it. Now the order is in completed status and membership is active. We are working on fixing this issue which should change status automatically. Enjoy the seminars!
    
    Best,
    
    Pavao
Eric

Member
December 9, 2021 at 00:49

I ordered fiat standard in October, and the order is still processing. What should I do to receive the book this year? My e-mail: profericbarreto@gmail.com
- btcpavao
  
  Administrator
  December 9, 2021 at 08:08
  
  Sent via email!
George

Member
January 10, 2022 at 18:10

Hello!

I ordered the fiat standard 2 weeks ago (order #22261) and haven’t received a tracking number yet. Is there an estimate time-to-ship to Canada? Or at least a tracking number so I can follow-up myself?

Thanks and much appreciated.
- Marko
  
  Administrator
  January 11, 2022 at 11:35
  
  Hey George,
  
  Sorry for the delay in delivery, things got hectic over the holiday season and a lot of parcels got lost in transit. You will receive a tracking link from our distributor today! Just in case, I will send you a tracking link on the email you used when purchasing the book.
  Please let me know if you need further assistance!
  
  Best regards,
  Marko